CRPS My Journey: Chapter 20 - The greater cost of living with CRPS!

Update on Rhizotomy

So let’s start off with my Rhizotomy. At last I went for the Rhizotomy. It was so amazing to find an anaesthesiologist, that not only knows about CRPS, but have a very good knowledge of it. She even referred me to the Red Cross Children's hospital that apparently has one of the best departments in dealing with CRPS - although they specialise in children. Nonetheless, I think it is a good starting point, even if it is just to sit down with them and talk to people that 1. know, and 2. where I might have the opportunity to team up with, in creating more awareness. She immediately noticed the medical aid band and glove, and asked me just to keep the glove on but to remove the medical aid band before the procedure, because of the metal (they put a tag around my arm to say don't touch, CRPS - but she made a promise that she kept all the way, and that is to make sure that nobody touches that arm). She even sat on my right side and did not allow any blood pressure and stuff to be done on that arm. As I drifted off, I remember that she calmly and softly, as to not irritate my hand, put her hand on Buddy as if reassuring him that he is going to be alright, while reassuring me all the way that I am doing good and she will take care of him.

So the procedure went as well as can be expected. Some nausea, hell of a headache (that lasted for a couple of days, and still comes and goes, as they obviously try to cut off the pain signals from the nerves to the brain while trying to restart the nerves around the disks) and a bit off balance with my one leg wanting to go to one side and the other to the other side. There is an old Afrikaans song that says, "My voete loop na Wellington, maar ek gaan Worcester toe". Roughly translated, "My feet are going to Wellington, But I am going to Worcester" - you know going in opposite directions. But that has seized now. This is all normal because of the anaesthesia or sedation that went much deeper this time around than last time. I was booked off for a week to recover, not allowed to drive for a day or two, and need to see the physio in a week or two's time. Then it is waiting it out for a month, while doing post-op physio, to see if the Rhizotomy is starting to work. I have been warned that there may be ups and downs and that I might feel sore for a few days, where after I might start to feel better, before it hits me again. Our bodies just never stop the battles. Even when we sometimes choose to, our bodies never do, until it does not have the strength to do so any more, and even then it will give everything for that last battle.

But how did Buddy handle this. Surprisingly well actually. Slightly flared up, but not as bad as I had expected. He did put himself in the corner again, sulking away (for what reason I still do not know), while feeling far away and disassociated from the rest of my body. So imagine the setting. I come home from hospital, sore, stiff, with a transact plaster on my neck, unstable on my feet etc, and I sort of try to get comfortable on the couch, with my feet up on a pouf, and cushions behind my back and neck. Mufasa, the cat, is very excited that I am home, so he immediately jump on the armrest of the couch, to the left of me, so that he can be as close to me as possible. Teresa takes a cushion and lies with her head in my lap - on my right side. So I decide to take Buddy and put him on her leg. However...all that I feel is my arm up to my wrist on Teresa's leg. Buddy feels like he has dislodged himself from the rest of my arm, and is sitting, sulking on the edge of the couch, way....wayyyy...wayyyyyy back behind Teresa. 

Now here is the funny part. Animals, we all know can be very intelligent. Mufasa knows that if he wants to play, he does not play with Buddy - he attacks my left hand and we'll wrestle...but Buddy, he will sniff and he will gently put his head against him (Like Toothless in How to train your Dragon). I did not teach him that, he just instinctively figured out that Buddy is special and that he should not mess with him. So I decide, to hell with this, and I take Buddy to softly start stroking Mufasa's head where he is lying close to me. Mufasa immediately jumps up and meow, and then bite towards Buddy, something that he would never do, and he dodges away from him, as if he has seen a cobra. I take my left hand and put it on Mufasa, and Mufasa calms down, while carefully watching Buddy, and he starts to purr. So I put Buddy back in the corner. Even the cat, that is usually very cautious towards Buddy, knew that Buddy was having a moment, and he was not in the mood for Buddy's tantrum. But eventually Buddy got over himself and we started talking again...and even Mufasa allowed him back again, with some reservation.

In the meantime I continue with pain meds for my neck, as well as the normal meds for the CRPS. I have been off the Cymgen for a couple of weeks now, and emotions is starting to return slowly. The worst part of this is that the negative emotions, or the emotions that makes you feel like crap or like you are having a bad day or that you experience when something happens, were the first to return. And then, probably because of that, came the frustration and the irritation. Now, it is still awkward having some "dead" emotions and having other emotions that are slowly returning, and I am dealing with that every day. Still it is much better than being fully cut off emotionally from every one you love and care about. Over the weekend I was very irritated, and everything was just becoming too much...and then Teresa came in and jokingly said that she wondered when she was going to get scolded, and she hugged me...and for the first time in months I burst out in hysterical laughter, so much so that I tried to say something, but I could not - no matter how hard and how many times I tried. But yes, believe me there are bad days, and there are days that the irritation levels are so high that you want to stay out of your own way. The problem is that you can become so "comfortable" or engaged in being irritated because of what you are going through that your body naturally starts using it as a shield or armour. And this is probably one of the hardest emotions or senses to deal with and to control, as it is often driven by pain and frustration and self-preservation.

Medical Aid Funds

One of the things about CRPS that I have not really touched on yet, is the enormous strain that it puts on your finances, like many other illnesses does. Meds and treatments are expensive, especially when it is a chronic necessity that is not met as such by the medical aid. We are in April now, and my treatments has already drained our finances and our medical aid fund. Yes, there were other medical expenses for the family as well, but the biggest punch was my CRPS treatment. If the medical aid would just have made the decision to approve the medication to be paid from the Chronic Health Benefit, it would not have been a problem, but they are rather willing to cover a R300 000+ implant, that I am not comfortable with and still do not need at this point, than covering meds, that help me to cope, under chronic health benefits. And I know that a great deal of CRPS warriors goes through exactly the same thing. But it seems that no medical aid listens to those that suffer from CRPS, or even to the professional doctors that fight for us and for the treatments to be placed under chronic health benefits. The rule that medication that is needed for more than 6months, is seen as chronic medication, unfortunately does not apply to CRPS - as with some other conditions - double standards if you ask me. And even if the Medical Aids acknowledge the existence thereof, it does not make a difference. This may lead one to believe that there is more money and profit to be made in promoting a SCS implant with a 50/50 (optimistic) success rate, than allowing well needed medication to be approved under the chronic health benefits - where it can still be strictly monitored (and which costs a fraction of the cost and sustainability of an implant).

It does make you wonder how much of a medical aid fund's mission statement is to really improve human health through non-invasive and more traditional treatments, for the benefit of their members, and how much of that mission statement is actually to make greater profit at the cost of their members. Invasive surgery should be priority where needed, but when traditional non-invasive treatment can assist and prolong health, and assist with coping better with incurable diseases and syndromes (like CRPS), in a controlled environment, it should not be dismissed due to greater profit margins. Please note that I do not work for a medical aid fund, so this is only my perception, my observation - but one that I feel is shared by many other people as well.

Yet, when you start to read up about medical aids, it states that medical aids are seen as non-profit entities that ploughs the money, that members pay collectively, back into the fund to better cover medical expenses of the members. This however is not the message or experience or perception that is often conveyed to its members. When you look at what CEO's of some of the top medical aids earn for example, you will be shocked.

On 7 November 2018 an article was published in Businesstech, with the heading:

R20 million payday for Discovery CEO Adrian Gore

A portion of the article reads as follow:

Group CEO, Adrian Gore, was rewarded with a total package of R19.8 million, including a R6.6 million basic salary, a bonus of R7.8 million, long-term incentives of R4.1 million and other benefits of R1 million and R313,000.

Overall, Discovery paid R138.6 million to its executives in South Africa, R84 million to its executives in the UK (GBP4,532,404), and R14 million to its director in the US (USD983,762).

Yes executives and managers need to be paid a fair amount according the value and the other skill(s) that they bring to the company, as should be the case in any business. But how is it that these pay-outs are so astronomical, and yet members cannot afford to get the treatment that they desperately need because of red tape, which, when you often challenge it, is not backed by medical science or medical professionals in those fields, but by introductory admin and call centre staff that has no medical background, and seem to be trained to get rid of members with pre-taught phrases and answers as quickly as possible. These are the people that you get on the line when you voice your concerns. 

I have been in a situation before where a medical aid consultant with no medical degree whatsoever, tried to convince a specialist surgeon, whom has been studying and working in his field for years, and that have done extensive tests on Teresa, that a threatening stroke is not cause enough for submitting someone to hospital. So this was a couple of years ago and we were at the Specialist office the day, and Teresa is very sick and need to be submitted to hospital. The Doctor's receptionist phones the medical aid to get authorisation so that she can be submitted for further tests and treatment, as her symptoms (and LUPUS history) points towards a possible stroke. The call centre agent tells the receptionist that she cannot give authorisation without a treatment plan. The doctor gets on the line with them, explains everything, and still the call centre agent refuses to give authorisation. Eventually the doctor uses a different IOD code just to get her submitted, and also not too soon.

Of course, I am furious and I get back to work and I call the Medical Aid. Who do I get? The call centre agent. Great! I soon realise that I am getting nowhere and I ask to speak to a manager, which eventually after a long battle happens. In the meantime, I write a letter to the ombudsman and the Medical aid, while I wait for this manager to speak to me. I start by asking them their qualifications to make these life altering decisions, which at first they are reluctant to give. Eventually they confirm that they are not doctors and have no medical degrees and just do what they are told by the system. I ask them, "should my wife die, because they would not trust a specialist surgeon with years of experience, what then". They cannot answer me. Long and short of the story, I get a phone call from someone else at the medical aid later that day to say that they are very sorry, and that this should not have happened. The fact is that I agreed with her that this should not have happened, but it did. The next day I arrive home, and find a fruit basket under my braai, with a note from the medical aid saying, "Sorry for the inconvenience". Moral of the story, the message that they sent me, their member, is that a fruit basket need to fix what they are not prepared to value due to incompetence. Years go by, same medical aid, same scenario when her appendix burst, just after she had a miscarriage. Their comment was that this should not have happened, yet years later it still happens and keep on happening. Only difference - this time there was no fruit basket.

 

Medical aids are there to also take the mental and financial strain off patients in order to promote recovery and wellbeing, but how often exactly the opposite happens. Patients are being denied medicine on Chronic Health Benefits that they need to treat or cope with various diseases and/or syndromes. My own medical aid will be the first to tell you that they acknowledge CRPS and that they are willing to fully fund a SCS implant - no co-payments from my side - BUT they are not willing to put my medication on Chronic health benefit as they do not feel that there is enough cause/evidence to do so - even when I have been in treatment for two years. In what sane world does that make sense? Whether it is schedule 4 or 5 medication, it need to be reviewed every 6 months according to law They promote "prevention is better than cure", and they run programs to promote healthy living, yet they rather allow invasive procedures than traditional treatments. 

I remember when Teresa was diagnosed with SLE, the safest medication for her to use, with the least side effects, would not be approved on chronic health benefits by our medical aid, as the government felt that we did not have enough malaria cases in the country to validate this. The meds that she needed, were the same medication that helps against malaria, but regardless of doctors fighting with case studies to show that it treats Lupus, SLE, MS and various other diseases, we still had to pay the medical council a certain amount every 6 months just to get permission that we could import and buy 6 months’ worth of medication from the US. The fact that this medication was much safer for Lupus sufferers, even during pregnancy, did not carry any weight with the government or the medical aids. Even her pain medication, although this was covered by the chronic health benefit, was only about 15% paid by the benefit. Specialists fought against this to no avail. The same goes for my son's medication that he has been on for the last 4 years already - seen as chronic, but not approved under chronic health benefits. With CRPS, I have found that we are in exactly the same situation.

Because the medication is essentially medication that is used for epilepsy and/or depression, but also helps to cope with CRPS, they do not see enough reason or proof to approve it for CRPS under the chronic health benefit. I understand the issue with the fear of addiction, but putting medicine under a chronic health benefit would not increase that fear any more than having to pay for it from your MSA or even your own pocket, which in effect is what is happening as it is needed but not covered under the chronic health benefit. In both instances, the medicine, and your condition, need to be reviewed every 6 months - some cases even less than 6 months. Certain scheduled medications require a monthly prescription - which could still be done, even if it were to be under the Chronic health benefit. I understand that there are a lot of factors to be taken in consideration when the medical aids make these rules, but at some point they will have to start thinking of the people that pays loads of money to have a medical aid, but for whom the treatments that they so desperately need are still so far out of reach due to red tape like this. Why, for example, would you get let’s say R15000 Chronic Benefit cover for the year, but they refuse to cover the treatment that you need from it. So instead they rather pay it from the MSA and day-to-day benefit, draining your funds when you need it most? Meanwhile the medication are being used as chronic medication.

People should not need to suffer from a disease or incurable illness, and have to worry about their finances and how they are going to cover their treatments for a better quality of life, when they have medical aids that would not meet them where they need it most. Promoting reward health programs and gym membership and all that stuff unfortunately often promotes better quality of life only for the healthy, and often disqualifies the sick. People that need chronic medication, and that cannot afford it, cannot afford these so called healthy living programs in any case. Medical aids should first take care of the treatments that they need in a way that is affordable, under Chronic health benefits, so that members can start to benefit from these healthy living programs that they offer. But then again, as I said before, this is my perception, my experience....but I do believe that more changes need to be made.

Continuing to push my limits

I have mentioned before that one of the things that I have learned the past two years is that I cannot afford to ignore or neglect Buddy. Obviously I am aware of him and of the pain and burning and his tantrums. What I mean however is that I cannot afford not to challenge him. Yes, as it is my dominant hand, I use it every day as normally as possible, but I am trying to take on more and more projects to challenge him. And the projects, although still at a slow pace, do pick up. Some days I am able to do stuff that I could not do the previous day, and other days it is reversed. Fine motor skills are still challenging, but by continuously challenging myself, it does not necessarily become less painful, but it does build towards my endurance and improving my skills. When I think back on two years ago, for example, when writing and drawing was really a challenge for me, I remember how I were able to push it for 15 seconds only before my hand became so painful and burning that I had to stop. Today however, it has become much longer periods, although the pain and burning is nog gone, and it still limits me to a degree. The fact is, if I have not started to push my limits, I would not have grown and overcome a great number of obstacles. The only difference being that my current limits, might not have been the limits of two years ago. Those limits were much further, much higher, than it is today. But I cannot let that stop me.

I recently made a weathered looking tray for my wife - my first try on doing a weathered look. Took me two weeks. Buddy did not enjoy the fine skilled work, especially not the sanding. But I have learned that the more that I do stuff like this, the more my brain starts to rewire itself, and the more Buddy and myself become in sync - not without issues - but with mutual respect.

DBT: Interpersonal effectiveness

In the previous chapter we spend some time on Mindfulness. It is also something that I have started to do together with Malan, my oldest son the last week or so. As he is a very anxious child, his doctor proposed that we try it. The first time he did it, he said that he felt more relaxed, more calm and we noticed that certain tics like sounds and gestures that he always has, stopped after he has done it. Our goal is to do it every evening before he goes to bed, but I am also trying to teach him to just close his eyes when he has a bad day at school or becomes anxious, and do a couple of deep breathing exercises...and he says that it does help.

So in this chapter we are going to look at the next step of DBT, namely Interpersonal effectiveness. The name implies it all. It is a skill where the focus is on learning how to cope with people around you and relationships and stressful environments.

It is a skill or process where you learn that it is allowed to, and that you can say NO to a situation or request - something that we often are too scared to do. You learn how to communicate clearly in such a way that when you disagree, people will not experience you as hostile. You learn the skill to ask for what you want, without fear of rejection and while maintaining your self-respect. You learn to have a functional and healthy relationship with others. You learn the skill to balance priorities vs demands. The idea is to build positive relationships and social skills in order to overcome social awkwardness.

One of the major things about CRPS that we have spoken about in the past if this whole disassociated behaviour that often comes as part of the disease. Socially you tend to become cut off from friends and family for reasons that we have spoken before in other chapters. And because you become disassociated and socially cut-off, you become guilt-ridden because you have to say NO to so many things, so often, because of the pain you are in. Interpersonal Effectiveness helps you to deal with this in a healthy, non-threatening way. It helps you to be able to say NO through healthy communication. It also helps you to say YES on your own terms, while being open, honest and respectful towards others. The idea is to enable you to narrow or close the gap, that CRPS has created between you and the rest of society. It teaches you how to deal with conflict in a healthy and positive way.

Ways in which these skills are taught is (https://dialecticalbehaviortherapy.com):

So this has a lot to do with relationships, building or re-building trust, acknowledging boundaries and mastering communication - things that are often lost due to what CRPS does to you. A whole lot of coping with CRPS I have found, is based on putting in the work and "getting over yourself", while you do not have the strength or the motivation to do so as you are living in constant pain. But no big battles have ever been won, by sitting on the side lines waiting for stuff to happen. It is often the small battles and the small changes in life, that brings about the bigger life changes. My battle and my limits, may seem small in relation to other people's, like for example people fighting for woman's rights or gender and race equality etc...but it does not make it less important. If something "simple" like relationships, pain management etc is valuable to you, then it is worth fighting for. So how do we change the mindset or way in how Medical Aids treat CRPS? In exactly the same way. We start small but firm, where it really matters. We need to make them aware of what CRPS warriors are going through, what they need and how the decisions that the medical aids make, impact their members. If we want to see change to how CRPS warriors are treated and how our treatments are managed, we need to help them understand what we are going through. Perhaps their rules may not change in our life time, but then at least we have stood up to become trendsetters for the next generation so that they do not have to suffer the same struggles that we do. Never give up!